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Pharmacy Support Call Center Representative

Company: VirtualVocations
Location: Fremont
Posted on: October 29, 2024

Job Description:

A company is looking for a Pharmacy Support Call Center Representative for a short-term contract position.



Key Responsibilities:

Provide initial support for customer requests via various communication methods
Document resolutions and escalate unresolved issues to the appropriate area
Recognize operational challenges and suggest recommendations to management


Required Qualifications, Training, and Education:

High School Diploma or equivalent
Pharmacy Technician experience required
HIPAA knowledge/experience
Call center experience required (3+ years preferred)
Bi-lingual (English/Spanish) is a plus

Keywords: VirtualVocations, Merced , Pharmacy Support Call Center Representative, Healthcare , Fremont, California

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