Network and Systems Administrator

Company: MERCED SUPERIOR COURT
Location: Merced
Posted on: April 3, 2025

Job Description:

Network and Systems Administrator

All potential candidates should read through the following details of this job with care before making an application.







Salary $87,110.40 - $105,892.80 Annually







Location CA, CA










Job Type Full Time







Job Number 25-25-18










Division Information Technology







Opening Date 03/20/2025










Closing Date 4/4/2025 4:30 PM Pacific














DEFINITION:
Under general supervision of the Information Technology Director or designee, the Network and Systems Administrator performs a variety of professional duties in the development, programming, testing, implementation, documentation and maintenance of systems, and programs across multiple platforms and technologies. This position troubleshoots, analyzes and resolves systems and network hardware and software problems and provides technical support and training to end users.

DISTINGUISHING CHARACTERISTICS:
The Network and Systems Administrator is a journey/advanced level position primarily responsible for the Court's computer systems which includes administering server Operating Systems, managing and securing data storage, implementing best practice security measures, supporting audio/visual, related Court systems applications.




ESSENTIAL FUNCTIONS




ESSENTIAL FUNCTIONS
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related or a logical assignment for this classification. Other duties may be required and assigned.





Manages virtual and physical server infrastructure including stability, maintenance, performance, security, organization, disaster recovery and backup systems

Performs systems installations and configurations, analysis, upgrades, deployment, auditing, problem resolution, performance monitoring and maintenance of server hardware, storage, operating systems and software applications

Oversees the implementation of security mechanisms, including testing, and monitoring to protect hardware and software resources; develops and implements latest cyber security best practices across Court systems and infrastructure

Develops and documents internal IT policies and procedures related to change control, network access, usage and security, developing plans, processes and procedures for maintenance of internal systems

Implements and installs new and upgraded hardware, operating systems, security, software, etc.; develops rollback plans and lab test new solutions and/or changes prior to deployment

Analyzes problems and identifies solutions to improve infrastructure and server performance and stability; provides documentation and training on infrastructure services

Documents, organizes and tracks changes to servers, processes, procedures, parts, equipment, etc.; reviews and analyzes centralized logging data

Generates reports and a list of recommendations to be reviewed for prioritization; handles complex technical network issues with minimal need for supervision

Provides procurement support and problem resolution for all IT infrastructure, network, storage area network hardware, telecommunications, audio/visual, control and security system services; coordinates with vendors and third-party contractors to resolve product support issues as directed

Leads technical projects with various levels of complexity, trains end-users regarding computer hardware and software applications

.Works with different project managers on multiple projects; establishes and maintains working relationships with department staff

Demonstrates cooperative behavior with co-workers and management; maintains professional appearance and demeanor

Performs other duties as assigned; attends training as offered and/or directed; travels to off-site courts, as directed

Follows Court Personnel Policies, Safety Procedures and Court Code of Ethics; follows verbal and written directions; other duties as assigned



WORK HOURS
As directed, per Division needs, including overtime.

Supervisory Duties:
None





MINIMUM QUALIFICATIONS




EDUCATION AND EXPERIENCE REQUIRED
Education:



Bachelor's Degree from an accredited four-year college or university in computer science, information technology or related field

Directly related experience in a progressive technology environment may be substituted for education on a year for year basis at the discretion of the Court Executive Officer.



Experience:

Minimum one (1) year of experience in technical support, implementation of hardware, operating system software, telecommunication systems, audio/visual, and standard office automation software




License, Certification and/or Special Requirements:

A valid class C California driver's license may be required. The requirement will be reviewed on a position basis in accordance with ADA regulations.




Desired Certifications

Current Certification of any of the following: a Microsoft Certified Systems Engineer (MCSE), CISCO Certified Internetwork Expert (CCIE), Cisco Certified Voice Professional (CCVP), Microsoft Certified Professional (MCP), Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP) or other advanced applicable certification




Necessary Employment Standards

Knowledge of:

LAN/WAN/MAN networking technologies and dispersed topologies, including, but not limited to VLAN, routing, switching, VPN, multi-zoned firewalls with Internal/DMZ/Extranet/Internet.

Cisco hardware and IOS/NX-OS, including proficient management experience through CLI and ASDM.

Multiple routing protocols, including MPLS, BGP and EIGRP.

Cisco enterprise wireless topologies, including anchoring and multiple SSID and channel management.

Storage Area Network (SAN) administration and configuration; fiber channel technologies, and fabric management. Cisco Voice over IP (VoIP).

Backup, restore and disaster recovery strategies.

Server and desktop operating systems (i.e. Windows and Linux).

Server/Client model architecture and datacenter environments.

Network topologies, protocols, security, computer systems management, and interconnectivity requirements for internal/external information transmission.

Principles, practices, and techniques of technical problem resolution of computer systems; methods of ensuring efficient systems operation and maintenance.

Business and systems applications used in the Court environment.

Principles and techniques of preparing a variety of effective written materials.

Windows Server administration and optimization.

Active Directory and security management, including Group Policy Objects.

Office 365, SQL Server, IIS, DHCP, DFS, DNS administration, VMware virtual server environments.

Management and automation using PowerShell.

Storage technologies including SANs and removable drives




Skill/Ability to:

Provide technical support in the implementation and maintenance of Court Case Management Systems and programs.

Detect, isolate and resolve system and network problems using logical and methodical processes.

Read, interpret and apply technical publications, manuals and other documents.

Install, troubleshoot, upgrade, test and support systems programs.

Monitor, maintain and administer a variety of operating systems.

Analyze data, interpret directions, procedures and regulations, and develop appropriate responses.

Quickly learn new technologies and systems as required .

Work well under pressure, meeting multiple and sometimes conflicting deadlines. Must be available to work weekends and other times as directed.

Respond appropriately and in a timely manner to various situations.

Maintain confidential information in accordance with legal standards and/or other regulations.

Establish and maintain effective working relationships with the public, co-workers, supervisors, judicial officers, independent contractors, management and vendors.

Work effectively with and assist individuals of various ages and diverse cultural backgrounds. Demonstrate tactful and courteous behavior towards all individuals

Communicate well - both verbally and in written form -- in person, over the telephone and in writing with public, vendors, judicial partners, co-workers, supervisors, managers, and judicial officers.

Be dependable, punctual and have good attendance.

Oral Expression: The ability to communicate information and ideas in speaking, clearly and concisely, so others will understand.

Oral Comprehension: The ability to listen and to understand information and ideas presented through spoken words and sentences.

Written Expression: The ability to communicate information and ideas in writing so others will understand; including business writing etiquette.

Written Comprehension: The ability to read and understand information and ideas presented in writing.

Demonstrate organizational and time management efficiency to meet competing deadlines.

Be organized and manage time appropriately. Take initiative and work independently.

Provide quality customer service and maintain effective working relationships with judicial officers, court employees, vendors, and others encountered in the course of work; and

Remain calm and proactive in the face of system downtime or disaster.





Desired Knowledge, Skills and Abilities:
Experience with:

Administering VMWare based virtual infrastructure and Windows based servers

Administering network infrastructure

PC image deployment automation

Microsoft SharePoint administration



Knowledge of:

Protocol suites and network services including LDAP directories, e-mail systems, RADIUS, monitoring and metrics tools, etc.

Knowledge of UNIX based systems



Ability to:

Write scripts in PowerShell, Python or comparable language











ESSENTIAL PHYSICAL & MENTAL DEMANDS




Performance Aptitudes
Data Utilization: Requires the ability to review, classify, categorize, prioritize, and/or analyze data; includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.

Human Interaction: Requires the ability to apply principles of persuasion and/or influence over others in coordinating activities of a project, program, or designated area of responsibility.

Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver, and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data, and information.

Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.

Functional Reasoning: Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.

Situational Reasoning: Requires the ability to exercise judgment, decisiveness, and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.

Physical Ability:
---Strength, dexterity, coordination, and vision to use a keyboard, computer monitor, and other office equipment on a daily basis and for extended periods of time
---Fine finger manipulations, dexterity, and coordination to handle files and single pieces of paper
---Forceful and repetitive gripping, grasping, and pinching
---Occasional lifting and carrying of objects weighing up to 70 lbs.
---Frequent reaching for items on shelves, above, at, and below desk/shoulder level
---Exert up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or negligible amount of force constantly to move, torque, twist, push, and pull objects
---Frequently sit for extended periods; frequently stand for extended periods; and frequently walk, move, bend, stoop, lift, and stretch
---Able to move to different locations such as, but not limited to courtrooms, clerk's office, various departments, other court facilities, and desk assignments based on the operational needs of the Court
---Able to traverse inside and outside over uneven ground and pavement
---Perform repetitive writing, typing, copying
---Employees are regularly required to verbally communicate both in person and by telephone
---Corrected hearing and vision to normal range

Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, and visual cues or signals. Some tasks require the ability to communicate orally.

Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions; office and courtroom environment in buildings with varying degrees of heat and cold air; interaction with court divisions requires travel indoors and outside over uneven ground and pavement and in all types of weather; high noise level, at times; some travel required using personal vehicle with mileage reimbursement per Court policy.

The Superior Court of California, Merced County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Superior Court of California, Merced County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.




BACKGROUND INVESTIGATIONS: Convictions, depending on the type, number and date, may be disqualifying. Court employees shall be subject to a modified background investigation and fingerprinting. False statements or omission of facts regarding background or employment history may result in disqualification or dismissal.








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Keywords: MERCED SUPERIOR COURT, Merced , Network and Systems Administrator, IT / Software / Systems , Merced, California