Technical Business Systems Analyst

Company: Professional Staffing Ventures
Location: Sacramento
Posted on: April 20, 2025

Job Description:

We are seeking a talented Technical Business Systems Analyst with proven experience working with CRM or BPM platforms that can organize, structure, and meet deliverables for a large-scale company-wide CRM integration!

Do you have the following skills, experience and drive to succeed in this role Find out below.

This individual will play a critical IT role in helping create and implement the company-wide Creatio rollout and will work directly with the lead, interact with department executives, and report to the CEO. You will be responsible for collaborating with key stakeholders, including the executive team and end users, to provide user support while also communicating and partnering with API to deliver the vision and strategy, translating business needs into action.

PLEASE NOTE THAT THIS POSITION WILL BE MOLDED AROUND THE CAPABILITIES OF THE INDIVIDUAL SELECTED. If you are a Business Analyst or Business System Analyst with no code / low code Creatio experience, the team is seeking the right fit and will tailor the position based on the individual's skill set as long as they meet the core requirements of the position. Thus, the salary range is reflective of DOE.

Responsibilities:

Collecting requirements from multiple stakeholders and finding out the department's business needs.
Creating optimal solution designs.
CRM customization with no-code instruments. Configuring and customizing the system based on business requirements.
Using a data-based approach in problem-solving.
Keeping track of tasks in Jira
Following the process for managing tasks
Documenting solutions
Performing testing
Writing instructions for user testing
Troubleshooting
Creating new users
Performing root cause analysis



Qualifications:

California candidate residing near the Greater Sacramento area, able to commute to the office - this is an onsite in-office position.
No-code CRM customization experience and/or Creatio experience are highly desired!
Experience with full software development lifecycle is required.
Must have the ability to communicate complex ideas effectively - both verbally and in writing.
Must have at least 2-3 years of experience in complete SDLC of IT projects working in Agile environments, from start to finish.
Proven knowledge of BPMN.
Understanding IT solutions architecture.
Must have experience with CRM software.
Ability to identify issues and test assumptions.
Advanced troubleshooting and problem-solving skills.
Must be a proven team player and self-starter.
Bilingual English and Spanish is a plus.

MUST RESIDE IN OR NEAR GREATER SACRAMENTO! Possible hybrid, once proven and upon management approval discussion. Must report to the office 5 days a week during training, then potentially 2 days work from home as a hybrid opportunity once proven.

In rare circumstances, we will consider relocation for ideal IT professionals with Creatio BSA experience. If you are self-relocating to the Greater Sacramento area, please provide details in the questions section. Out-of-state candidates will be eliminated on the basis of direct hands-on Creatio experience.

Please note that the specific requirements and responsibilities may vary depending on the organizational teams and the department's implementation of the Creatio system.

The position offers tremendous opportunities for growth and long-term advancement.

Salary: Salary is reflective of skill sets, DOE. Open to discussion within reasonable range.

The position offers medical, dental, vision, 401K match, life insurance, holiday, vacation, sick pay, and other perks.

Salary is negotiable for the ideal candidate; if you have CREATIO experience, be sure to apply!

Keywords: Professional Staffing Ventures, Merced , Technical Business Systems Analyst, IT / Software / Systems , Sacramento, California