Regional Benefits Coordinator
Company: VirtualVocations
Location: Sunnyvale
Posted on: November 7, 2024
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Job Description:
A company is looking for a Regional Benefits Coordinator to
facilitate service fulfillment and support health plan members and
customers.
Key Responsibilities
Establish and maintain relationships with health plan members and
service providers
Monitor referral activity to ensure timely service fulfillment and
customer satisfaction
Resolve escalations and customer service tickets by engaging with
providers and customers
Required Qualifications
Minimum of 2 years of relevant experience in a contact center,
customer service, or care coordination role
Experience in Public/Community Health or related field
preferred
Experience in the healthcare industry is a plus
Ability to thrive in a fast-paced, remote work environment
Proficiency in navigating multiple technology platforms and
portals
Keywords: VirtualVocations, Merced , Regional Benefits Coordinator, Other , Sunnyvale, California
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